In order to improve the safety of its driver users, Snapp has redesigned the “Travel Security” service and added new features to it.
According to Iran digital economy annotation, these features include trip sharing and emergency calls to the police and emergency services, which have been added to the application with the aim of increasing the safety of driver users.
In the new version of “Travel Security”, Snapp driver users can share their profile, trip details and location with others, so that their family and friends can track their route and real-time location during the trip. This feature was already available for passengers.
Also, driver users can quickly and easily call the police or emergency services in case of any problems, including car accidents, threats, thefts, and verbal or physical conflicts. By adding new features to the application, the Snapp product team has prioritized the security and peace of mind of drivers and passengers.
The “Emergency Report Registration” feature is also a quick way for driver users to communicate with the “Travel Security” team, which is currently activated on a trial basis for some driver users and will soon be activated for all driver users.
Using the “Travel Security” service
After the travel request is accepted and the passenger user gets on board, the “Travel Security” option is displayed in the upper left corner of the Snapp’s driver user application in the form of a red shield; Also, driver users can see the “Travel Security” option in the trip details section by dragging the upward arrow.
By clicking on the “call emergency” or “call police” button, the driver user can easily contact these centers. By using the “send trip details” option, driver users can also send their live location to their relatives or friends if necessary. The link sent for the travel details is active until 15 minutes after the end or cancellation of the trip and after this period, it will expire.
Attention to messages and security tips
In addition to these features, on the home page of the “Travel Security” service, driver users are regularly informed of educational tips about observing security measures while traveling. By providing these new facilities, Snapp has adhered to its commitment to increase the security and comfort of its users and hopes that these measures will lead to an improvement in the travel experience of users.
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