The Deputy Minister of Electronic Government of the Information Technology Organization announced that the Ministries of Energy, Labor and Education are at the top of the best service providers in the national window of smart government services, while the Ministries of Foreign Affairs, Cultural Heritage and Defense have the worst situation
According to the Iran digital economy annotation, currently connecting devices is not a serious issue in the national window of smart government services and the services must be completed. Out of 142 eligible devices, 137 devices have connected to this window but have not completed their services.
Javad Movahed, the deputy of the electronic government of the Information Technology Organization, in the conference explaining the development of the smart government and national data governance, also said about the best and worst independent institutions: Faraja and the Atomic Energy Organization provide 100% of their services through the national window of smart government services. present.
Martyrs’ Foundation and Martyrs’ Affairs and Central Bank are also among the institutions that have the best situation in this field. The Presidential Science and Technology Vice-Chancellor also provides only 11% of its services in this way.
The deputy of the electronic government of the Information Technology Organization said: We have already passed the connection stage and we are following up on the issue of service completion. More than 4 thousand services should be provided in the window.
Movahed further said: In 2021, 10 devices, in 2022, 129 devices and until today this year, 137 devices have been connected to the national window of smart government services. In this way, out of 142 included devices, only 5 devices are not connected.
Users of the national window of smart government services have tripled since 2022.
63% of services are provided in a single window
Reza Bagheri Asl, Deputy Minister of Communications and Secretary of the Executive Council of Information Technology, also said in this conference: In the budget law of 2022, it was decided that devices should have windows under them, and in this case, our model is the government desk. All these should be connected in the national window of smart government services.
According to Bagheri Asl, some agencies such as the Ministry of Education, Tax Affairs and Social Security have performed better than others in this field.
Bagheri, the principle of additional tax: In the Law of Durability, not complying with these approvals was criminalized. I hope that we will not have to use the capacities of Article 9 of the Durability Law and that all the institutions will cooperate with each other. By the end of December, the inter-device inquiries required for these services are also going to be online.
The Deputy Minister of Communications also said: Currently, more than 5,200 service identifiers are provided in the national window, which includes 63% of services.
He continued: By the end of January, 20% of services should be completely electronic. By 2024, we expect 100% of services to be provided electronically and 40% of smart services. Also, all registrations and authentications should be integrated.
Hassan Haghighi, a faculty member of Shahid Beheshti University, also said: We have serious challenges in the field of software in devices. One part goes back to the coverage of these software on business. Sometimes it can be seen that the software has overlap. We also have challenges in terms of quality, security and privacy. Some of these systems also have old technology. Many times, systems do not manage their data correctly.
According to the statistics presented at this conference, over the past 6 months, 7 billion API calls have been made in the National Smart Government Services window, and 29 million users with 23 million profiles have entered the window. The most requested services were literacy level inquiry, validity of health insurance book, and national card follow-up.
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