The third joint meeting of the members of the e-commerce Association was held on Thursday (November 16) with the presence of the head of the Electronic Commerce Development Center (TETA) at Ferdowsi Hotel in Tehran
According to the IDEA, during the third think-tank meeting of the e-commerce Association, a report on the three-month performance and the next three-month plan of this association was presented.
Amin Kolahdozan, the head of the e-commerce development center, who was present at the meeting, expressed hope that the problems of receiving this material would be solved. He was invited to a panel to answer the questions of the members of this forum.
He said: “The government body is not designed to serve the people. Governments are always weak in executive operations. At one time, we offered the issuance of this star-less product to the payers as a trial, which was a successful result. Now we have called for a broker. With the arrival of operators, support and response problems will be solved to a large extent.”
Kolahdozan added: “We should not systematize. We just have to monitor. 500 new tickets are registered on this site every day. 213 thousand of these items have been issued. Since the beginning of this year, 45,000 new items have been issued. Since September, when the system had changes, we had problems in the field of UX. “Many people don’t know where to upload documents.”
He explained: “Many complaints are related to these extensions. 2 months have been added to the extension of these products. Another problem is suspensions. We had a controversial case when we warned him in March of last year that it would be suspended. June e-namad was suspended and November gateway was closed. This company had 8 months to apply and lift the suspension.”
Regulatory bodies are consolidated
Kolahdozan added: “This product has many advantages. One of them is the consolidation of regulatory institutions. 35 regulatory bodies deal with businesses in one portal. The number of regulatory institutions is supposed to increase in this field. For example, the Ministry of Health cooperates with e-namad and urges online stores not to sell spoiled food.
The anti-trafficking headquarters has cooperated with e-namad and online stores should not offer contraband. This has created a balance of information between buyers and sellers. According to FATA police statistics, there is a significant difference between referring to FATA police in relation to sites that do not have this information and sites that have received it.
He added: “This law has a deterrent so that e-commerce operators do not violate. For example, if a site has this license for 10 years, it is more trusted by customers than a site that has received it for two months.
Referring to the use of electronic signatures in the infrastructure of the country’s banking network, the head of the Teta Center said: “Yesterday, a positive thing happened and after 13 years, it was decided to use electronic signature services for banks as well.” In the field of electronic procurement, we have 650 turnovers. We have 600,000 members from the private sector in this field.
Regarding the problems of the virtual business union, he said: “We have a union in the country called the virtual business union and the laws of the trade union system. This law has the same powers as the parliament and the government board. It has 6,000 members, of which 3,000 members do not exist abroad. The rest have nothing to do with internet businesses. You must form a union. Broadcasting companies of the Ministry of Industries were successful because they had a high level of interaction with the trade union.
Quarterly Status of e-commerce Association
After presenting the association’s quarterly performance report, Navid Moafian, a member of the board of directors of the e-commerce Association, said: “This meeting is the third quarterly meeting of the association. According to the new custom, we hold an event every three months with the presence of members and present the quarterly performance report.
He also talked about the future plans of this association and stated: “The association has about 700 members and one of our most important goals is to recruit members in the coming months.”
Moafian added: “Various businesses and collections are supposed to provide us with special services that are not available to members outside the association. Companions page has been made available on the site. Of course, this page has been created for only two weeks, and in the near future the services will be available to everyone.”
He explained: “We have signed a memorandum of understanding with Publica. You can interview this media. We have negotiated with health insurance, and they provide dental services to members both in installments and at an approved daily price. Of course, the memorandum has not been signed yet, but we have received the initial approval. Mr. Ghanbari is also going to provide installment services to members in the field of selling all kinds of household and computer appliances in Hooshmand Pooyesh. The site’s companions also offer special services to members.
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