In its Winter 2024 Transparency Report, ArvanCloud published details of complaints and requests submitted by domestic and international authorities. The report includes four categories of requests/complaints: misuse of services, infringement of property rights, court orders, and rejected requests.
According to Ideaagency and according to published data, within Iran, during 2024, a total of 49 complaints of user abuse, 2 cases of property rights infringement, 289 court orders and 56 invalid requests were registered with ArvanCloud. In contrast, internationally, ArvanCloud faced 1049 cases of abuse and 225 cases of property rights infringement, but did not receive any court orders from foreign institutions. The report shows that in 2024, international users abused ArvanCloud‘s service more than 20 times more than domestic users.
In this report, abuse includes DDoS attacks, phishing, spamming, child pornography, and other similar abuses of cloud services. Property claims refer to infringement of intellectual and commercial property rights or copyrights; court orders include formal rulings to address cybercrime; and requests that are invalid or illegal are recorded as “Request Denial.”
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