Divar announced that in order to increase the security of users’ transactions and prevent the activity of fraudsters, it has taken new measures to identify and limit violators.
According to Iran digital economy annotation, the user account and SIM cards of fraudsters who attempt to defraud users on Divar will be restricted and blocked. Divar is continuously developing its solutions to increase the security of user transactions and prevent the activity of fraudsters. In line with the actions of the past years, since the beginning of 2024, new routes have been added to Divar to deal with fraudsters, some of which we have introduced below.
Using artificial intelligence to identify suspects
Divar has recently developed and operationalized its artificial intelligence model to detect people with suspicious behavior of violation and fraud. This model can recognize users with suspicious behavior by considering different characteristics and classify them into categories with different probability of violation based on their activity.
Users who are placed in the category with high probability of violation due to suspicious activities or reports from other users, their account is limited and they can only see ads. The possibility of posting ads, chatting or seeing the phone numbers of other ads will be taken from these people until their identity is confirmed on video.
Read more details about this wall solution here.
Using FATA police database
FATA Police, in cooperation with online platforms and with the aim of increasing the security of users in the field of reducing fraud, has prepared a database of SIM cards of people suspected of committing fraudulent acts in the cyberspace, which is collected from the data of judicial authorities, FATA police units and cyberspace businesses. It has been done to monitor the activities of these people more carefully and prevent them from committing fraud. Phone numbers of criminals or suspected fraudsters whose activities in the field of fraudulent activities reported to the FATA police have been blacklisted and blocked or will be blocked. This action has been taken in order to increase the security of users and based on the coordination and interactions of online platforms and FATA police regarding the identification of criminal acts in the field of fraud.
With the aim of comprehensively dealing with professional fraudsters, using this data bank, Divar instantly blocks the access of users suspected of fraud and makes their activity subject to video authentication.
Divar’s models and reviews have also determined that those who are blocked based on this database and remain behind video authentication are definitely fraudsters. This database is constantly updated and numbers are added and subtracted. If a number is removed from the FATA database, the restriction of the mentioned number in Divar will also be removed.
Users whose account is restricted due to suspected fraudulent behavior can only be allowed to operate on Divar by passing video authentication. In this authentication model, which is done by artificial intelligence, the person must first enter his national code and date of birth as the owner of the mobile phone number. If these conditions match, the user enters the video authentication process by taking a photo and recording a video (like the methods of opening a bank account online), and if he passes this process successfully and his identity is confirmed, the restrictions will be removed. It is clear that if the fraudulent activity is repeated, the authenticated person will be prosecuted using the recorded video.
Together with users against fraudsters
Preventing the activity of violators in Divar is one of the most serious programs of the technical and product teams of Divar. In this way, Divar tries to increase the awareness of its users about the most common and newest fraud methods at the same time as implementing these actions on the platform.
In addition, Divar has various routes for users to report fraud or even suspicious behavior. These reports help the various Divar’s teams to increase the health of the platform.
The easiest way is the link under each ad. If you have witnessed fraud or suspicious behavior and the ad related to it is still on Divar, you can report it by clicking on the “report fraud and suspicious behavior” link from inside the ad.
But Divar has also created a new way to report fraud. If the offender’s ad has been deleted, you can go to “My Divar” and use the “Report Fraud” link.
In this method, even if the fraudster has deleted the ad, it is possible to track the violation. In addition, you can also report violations in the Divar’s chat. Just click on the three dots in Divar’s chat and register your report to track Divar.
No Comment! Be the first one.