It seems that the two online food ordering platforms “Fidilio” and “Snappfood” are quite similar. For example, by changing the address in Snappfood, the change is also applied in Fidilio. This raised the question of why and how Snappfood provided user data to another platform, Fidilio.
According to Ideaagency, in this regard, Snappfood public relations published the following statement:
Fidilio, as a long-standing business, has always been able to help users make an informed choice in the field of restaurants, cafes and pastry shops by focusing on content production and gathering a collection of opinions.
In line with synergy with Fidilio, we decided to establish a sustainable partnership with this platform. In addition to completing Fidilio’s value chain and creating a stable income stream for this valuable brand, this interaction will make Fidilio, stronger than before, continue its activity in the field of unbiased introduction and paving the way for restaurants.
During this strategic partnership, Fidilio, which previously had valuable restaurant review content on its platform, while focusing on this value, entered the online food ordering market with our help and completed its service delivery chain.
While providing software solutions to facilitate online food ordering in Fidelio, we have also provided Fidilio with an API with SSO function so that the end customer has an easy and pleasant shopping experience.
The SSO or Single Sign-On interface is a mechanism through which users can enter the system and use multiple platforms by entering their mobile number once and receiving OTP; A safe way to improve user experience.
Also, in this method, payment gateways are not integrated and each platform has its own payment solution that cannot be used on another platform. In other words, Fidilio users can use their Fidilio wallet balance to buy from Snappfood.
Therefore, no data from Snappfood has been provided to Fidilio, and this collaboration is done in line with the synergy of the two platforms.
The main priority of Snappfood is always to maintain the security of users’ data and improve the provision of services to them.
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