At the beginning of this week, despite the agreements it had made with health startups earlier, the Social Security Organization threatened doctors and laboratories collaborating with health startups with fines and announced to them that they do not have the right to cooperate with “Homeca” and such companies.
According to Ideaagency, in this regard, Homeca issued a statement, but this issue has not yet been resolved.
The Tehran E-Commerce Association has published a letter addressed to the head of the Electronic Commerce Development Center, which is as follows. Also, the Computer Trade Union Organization has published a lette.
Honorable Mr. Engineer Kolahdoozan, the respected director of the Electronic Commerce Development Center
Greetings and respect
As you are reminded, online laboratory platforms (on-site testing services) have faced obstacles from the Social Security Organization since the end of August 2024. The representative of Tehran E-commerce Association and the representatives of digital health platforms, these problems continue to this day and even its scope has become wider.
In this regard and in a new move, unfortunately, after summoning a number of laboratories, the managers of the bill handling and control department of the Social Security Insurance Organization of Tehran Province have started to call the cooperating doctors of health platforms (in the field of issuing electronic prescriptions or online medical advice) and Claiming that health platforms are illegal, they pressure doctors to stop working with them and threaten to pay heavy fines.
The most important questions that are asked about these subpoenas and disruptions in the activities of the platforms are as follows:
– How can digital health platforms that have received all necessary permits from competent authorities be called illegal by the Social Security Organization, which has no legislative or regulatory role in this field?
– Why, despite the agreements reached in the meeting dated 17 September 2024 with the presence of representatives of the Social Security Organization, the Ministry of Communications and Information Technology, the National Center for Virtual Space, the Ministry of Health, Treatment and Medical Education, the Vice President for Science and Technology, the National Center for Improving the Business Environment of the Ministry Economy, Nasr Organization, Tehran Electronic Commerce Association and representatives of digital health platforms were obtained, social security continues to summon doctors and laboratories with false and undocumented reasons?
– How despite Circular No. 124339/35228 dated 2022/01/11 of the honorable legal deputy of the president, which explicitly emphasizes on “reducing the obstacles of start-up businesses based on cyber space”, the managers of the social security organization are putting a new stone in front of the health platforms every day.
– At a time when the role of digital health platforms in the prevention and treatment of diseases is evident to everyone, and many developed and developing countries in the world have benefited from the benefits of digitization of the health system, how can some managers of the social security organization ignore and be aware of the positive effects and Do its revolutionaries question the current trends in this field?
– Businesses active in this field, how and with what amount of time and money can they destroy the wave of mistrust that such actions create for them?
Considering that this action of the Social Security Organization is contrary to the macroeconomic policies of the country and the laws, regulations and recommendations regarding the support of digital businesses, we request you to provide the necessary assistance to solve this problem. Tehran Electronic Commerce Association and Digital Health Commission, as they always emphasize solving issues through dialogue, declare their readiness for any cooperation in order to solve this issue.
We thank you in advance for your kind attention and valuable cooperation.
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